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Public Notice:

At Familylinks, our priority remains the health and safety of our clients and our team, and we continue to take measures to protect against the spread of the COVID-19. Last week we made the decision to cancel all events and suspend volunteer activities until further notice. This week we have made the necessary modifications to our programs and services, in accordance with guidelines set by local and state government, so we can continue to serve individuals and families in western Pennsylvania.

As public health officials assess the risk, we are closely monitoring the spread of the virus and evaluating potential implications. We will continue to share all updates on our website and social media pages.

The Pennsylvania Department of Human Services has created a support and referral helpline for COVID-19. To review the details click here.

For the most up to date information regarding COVID-19, please visit the CDC website.


Familylinks Names Don Goughler Interim President & CEO

Media Contact:
Hannah Arnold


Pittsburgh, PA – November 19, 2019 – Familylinks has named Don Goughler, a veteran
nonprofit executive with extensive experience in the human services field, as Interim President
and CEO. He succeeds Fred Massey, who has stepped down from the roles. Goughler will
serve in the interim capacity until Familylinks’ Board of Directors selects a new long-term
President and CEO for the organization.

Goughler, who continues to serve as the Executive-in-Residence at The Forbes Funds, has
worked in both executive and advisory capacities on behalf of nonprofit organizations. His
background includes serving as President and CEO of Family Services of Western
Pennsylvania, which provides programs for people with emotional and mental health problems,
intellectual disabilities, or drug or alcohol problems. During his tenure, the agency received the
Wishart Award for excellence in nonprofit management and the national agency of the year
award from Ways to Work, a Community Development Financial Institution. Before that he
served for more than two decades at Southwestern Pennsylvania Human Services, including as
Executive Vice President and CEO from 1988 to 1999.

“Don has an extraordinary background leading human services organizations over the course of
his distinguished career,” said Tony Matteo, Board Chair of Familylinks. “We are fortunate to
have the benefit of his expertise as we continue advancing our mission while the board works to
identify our next leader.”

“Familylinks has a remarkable track record of providing vital family services to thousands of
people in need across our region,” said Goughler. “I am delighted for the opportunity to help
lead the organization forward during this important period. I look forward to working with the
board, staff and extended Familylinks team to ensure operations proceed as normal and that
Familylinks is best-positioned to attract its next leader.”

A graduate of Westminster College, Goughler earned a Master of Social Work degree from the
University of Pittsburgh, where he was an adjunct faculty member and taught graduate courses
in social work management. He has served on several nonprofit boards and advisory groups,
chaired the national gerontology project, New Age of Aging, from 2006-13 for the Alliance for
Children and Families, and was a member of the national board of trustees for Ways to Work,
Inc. A frequent writer and speaker, he has published articles on social services management in
several juried journals and served on the editorial board of the national social work journal,
Families in Society.

About Familylinks: Familylinks is a nonprofit organization committed to building healthy
communities by strengthening individuals and families through the provision of comprehensive,
quality services. By believing in the worth of those served, Familylinks assures that all children,
families and seniors in western Pennsylvania have the tools they need to be healthy, happy and
strong for life. To learn more, visit