Press Release

Familylinks Names Monique Jackson Chief Operating Officer

Pittsburgh, PA (December 17) – Familylinks announced the appointment of Monique Jackson, MBA to the role of Chief Operating Officer (COO).  With extensive management experience spanning over 17+ years, Jackson brings valuable leadership to Familylinks’ executive team. As COO, Jackson will lead the development, implementation and oversight of Familylinks’ programs in terms of process, enhancement, financial success and efficiency.

“Monique joins Familylinks with a wealth of operational management experience, a warm presence and determined spirit” said Stacey Vaccaro, president and CEO of Familylinks. “She is a great fit for our agency and we are excited for her to join our team! As Familylinks continues to evolve as a diverse service provider to a vulnerable community of children, individuals and families in western Pennsylvania, Monique’s leadership will help us continue to chart our path of growth, strong community partnership and exceptional service delivery. Monique will also help our team evaluate and improve our programs to ensure they continue to meet the ever increasing and changing needs of those in our care.”

Prior to joining Familylinks, Jackson was the Director of Practice Management at UPMC Children’s Community Pediatrics where she directed and managed integrated behavioral health clinics in 50+ hospitals, clinics and primary care locations. Prior to her twelve-year tenure at UPMC, Jackson was the Base Service Unit Director at The Community Guidance Center where she conducted psychosocial assessments to diagnose and treat mental health patients in outpatient and intensive outpatient treatment settings.

“I am honored to have been selected for this position,” said Jackson. “Familylinks is a reputable agency with a commitment to the community and a healthy organizational culture. I anticipate endless opportunities to develop and expand services. I am committed to ensuring timely access to services which support the vision and mission of the organization.”

Jackson earned a Bachelor of Arts and Master of Arts degrees from Indiana University of Pennsylvania and a Master of Business Administration from Waynesburg University.

In her free time, Jackson enjoys spending time with loved ones, reading, and traveling.

About Familylinks

Familylinks is a nonprofit organization committed to building healthy communities by strengthening individuals and families through the provision of comprehensive, quality services. By believing in the worth of those served, Familylinks assures that all children, families and seniors in western Pennsylvania have the tools they need to be healthy, happy and strong for life. To learn more, visit