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Public Notice:

At Familylinks, our priority remains the health and safety of our clients and our team, and we continue to take measures to protect against the spread of the COVID-19. Last week we made the decision to cancel all events and suspend volunteer activities until further notice. This week we have made the necessary modifications to our programs and services, in accordance with guidelines set by local and state government, so we can continue to serve individuals and families in western Pennsylvania.

As public health officials assess the risk, we are closely monitoring the spread of the virus and evaluating potential implications. We will continue to share all updates on our website and social media pages.

The Pennsylvania Department of Human Services has created a support and referral helpline for COVID-19. To review the details click here.

For the most up to date information regarding COVID-19, please visit the CDC website.



Residential Enhancement Services, Planning Opportunities for New Directions (RESPOND) is a comprehensive mental health residential community based program that serves youth, between the ages of 4 and 20 years, who are dually diagnosed with intellectual disabilities and mental illness. UPMC Western Psychiatric Institute and Clinic provides a mobile clinical team who are the lead agency in treatment interventions for the youth and family. Familylinks provides the residential setting and follows the mobile clinical team’s prescribed treatment interventions.

Who is eligible?

Eligibility requirements are determined on an individual basis by the Allegheny County Department of Human Services Rapid Response Team.

Children/youth between the ages of 4 and 20 years and their family

What can you expect?

Multi-system youth, in need of specialized care, involved in the offices of Children Youth and Families, Behavioral Health, Intellectually Disabilities and the Juvenile Justice System are identified in DHS Integrated Services meetings. Potential referrals are presented to WPIC mobile clinical team and Familylinks for acceptance. Subsequently, the voluntary program is presented to the family as an option for care and treatment. The goal is to coordinate and design clinical, rehabilitative interventions and support services for children/youth and their families.

How do you enroll?

The Rapid Response team determines children/youth eligible for referral consideration. Family members and other stakeholders attend a scheduled meeting to talk with Rapid Response team members, mobile clinical team and Familylinks for admission consideration. Family members need to voluntary place their child/youth in residential care.

Meta Description: 

RESPOND coordinates and designs clinical rehabilitative interventions and support services for children, youth and families.